Tree lost in transit. Carrier has not delivered tree after more than one week.

In case the carrier has lost your tree, and after more than 10 days you have not received your tree, please reach out to us via email so we can reship your tree and file an insurance claim with the carrier.

For example, a tree that was shipped on Apri 22, and by May 4, still has not arrived.

Updated on: 05/04/2021